Help center

Quick guides on the main areas of H3l1d0. If your question doesn't fit here, check the FAQs or write to us via Contact.

Account

How to register, sign in and complete your profile.

  • Sign up with email + password or with an external provider (Google, Twitch, Kick, GitHub, YouTube).
  • Confirm your email from the link that arrives in your inbox.
  • Complete your profile from the account panel to access all features.

Security

Password change, two-factor authentication and devices.

  • Enable 2FA TOTP from Security → Two-factor. Recommended for any account with crypto.
  • Change your password at any time from Security → Password.
  • Review the devices with an active session and close any you don't recognize.

OAuth connections

How to link and unlink external accounts.

  • Link Twitch, Kick, YouTube, Google or GitHub from Account → Connections.
  • Each provider shows you the exact permissions on its consent screen before you accept.
  • You can unlink any provider at any time — the tokens are deleted instantly.

Payments and subscriptions

Payment methods, renewals and refunds.

  • We accept Mercado Pago (card, transfer) and on-chain payments with crypto.
  • Subscriptions renew automatically; you can cancel them before the next period.
  • Each product's refund policy is shown on its catalog page.

Trading and markets (coming soon)

Charts, alerts and operations module in development.

  • We're working on charts, funding-rate alerts and operations against external exchanges.
  • When it launches, the tools will be informative and will not constitute financial advice.
  • The crypto wallet will require additional verification when it's activated.

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